KB Tools Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.kbtools.org (the “Site”).

Personal Information We Collect

Device Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also track which web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies. Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files. Track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels. Electronic files used to record information about how you browse the Site.

Order Information
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (e.g., credit card numbers or PayPal address), email address, and phone number. We refer to this as “Order Information.”

Whenever this Privacy Policy refers to “Personal Information,” it covers both Device Information and Order Information.

How Do We Use Your Personal Information?

  • To Fulfill Orders. We use the Order Information you provide to process payments, arrange for shipping, and send you invoices or order confirmations.

  • To Communicate With You. We may use your Order Information to keep you informed about your order status, shipping updates, or any questions related to your purchase.

  • To Screen for Fraud or Risk. We use both Order Information and Device Information (especially your IP address) to help detect and prevent fraud or suspicious activity.

  • To Provide Marketing and Advertising. When you have shared marketing preferences with us, we may use your Order Information or Device Information to send you information or advertising about our products and services.

  • To Improve and Optimize the Site. We use Device Information to understand how customers browse and interact with the Site. For example, we generate analytics on Site usage and evaluate the success of our marketing campaigns.

SMS Communications

We may send you SMS (text) messages regarding promotions, order updates, shipping notifications, and other marketing or transactional notifications if you have provided your mobile phone number and consented to receive text messages. By opting in, you agree to receive texts from KB Tools (e.g., “[Your Dedicated Phone Number]”). Message and data rates may apply.

  • Collection. We collect your phone number when you sign up for an account, place an order, explicitly opt in via a checkout checkbox, landing page form, or reply “YES” to a text message.

  • Use. Your phone number will be used only to send the types of SMS messages described here (such as marketing promotions, order confirmations, shipping updates, and customer service messages).

  • Shared With Third Parties. Your phone number is shared with Mailchimp (our SMS and email provider) solely to facilitate the delivery of text messages. We will never sell your phone number to unauthorized third parties.

  • Opt-Out. Reply “STOP” to any KB Tools text message to discontinue all SMS communications. After you reply “STOP,” you may receive one final confirmation text. For assistance, reply “HELP” or contact info@kbtools.org.

  • Data Security. We use reasonable administrative and technical measures to protect your phone number from unauthorized access.

Sharing Your Personal Information

  • Email & SMS Providers. We use Mailchimp to send email newsletters, promotional emails, and SMS messages on our behalf. Mailchimp will have access to your email address and/or phone number only to send communications you have opted in to receive.

  • Other Third-Party Service Providers. We may share Device Information and Order Information with third parties that help with order fulfillment, payment processing, shipping, analytics, or other services necessary to operate our business. These providers are only permitted to use your personal information as necessary to perform their services on our behalf.

  • Legal Compliance. We may disclose your personal information if required by law or in response to valid requests from public authorities (e.g., for national security or law enforcement).

We do not sell or rent your personal information to third parties for their own marketing purposes.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise any of these rights, please contact us using the information provided below.

If you are located in Europe, please note:

  • We process your information to fulfill contracts we may have with you (for example, if you place an order).

  • We also process your information to pursue our legitimate business interests as outlined above.

  • Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it. We retain Device Information for as long as is necessary to provide the services and fulfill the purposes outlined in this Privacy Policy or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@kbtools.org or by mail:

KB Tools
4536 Stanley Lake Road
Friendsville, PA 18818
United States

Use of Google reCAPTCHA

This Site is protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. reCAPTCHA is used to verify that interactions on our website are made by humans and to prevent automated spam. It works by collecting hardware and software information (such as device and application data) and sending it to Google for analysis. This data is processed in accordance with Google’s privacy policies and is used solely for security purposes. By using this Site, you acknowledge and agree to the collection and processing of your data by Google reCAPTCHA in accordance with their Privacy Policy and Terms of Service.